As apart from the decreasing number of readers during the summer issue, when most of the people are away for vacation, we are happy to see that the number of readers is increasing in each issue. We would like to thank all of you for being with us.

The results of the questionnaire in the last issue are evaluated by Esin Kıymaç and the following facts have been derived from this study.

• Most of our readers think that the name of the newsletter well corresponds with the content.
• The readers stated positive attitude about accessing the newsletter on the web.
• About the publishing period of the newsletter, bimonthly periods have been considered as proper by some of our users, whereas most of them said that it should be published more frequently.
• We received positive feedback in regard to the content. However, we are planning to provide our readers with more information on diverse topics.
• The language of CISN has been regarded as not difficult by most of our readers.

We are planning to improve our newsletter according to the answers you have provided for our questionnaire.

As I have been stating in every issue, I'd like to gratefully acknowledge and thank each and everyone, firstly CISN administrator Esin Kıymaç, for she has been skillfully performing the preparatory tasks of this newsletter from the very first issue till today and there's no doubt that she will apply the same skills as the editor of the newsletter; CC web-administrator Evrim Akman; graphical designer Yasemin Saatçioğlu; statistician Ulaş Sunata; translator Deniz Yönter for the support and motivation they have kept providing to be able to publish this newsletter.

The following CC staff has provided the articles in this issue of CISN;

Ferdi Ayaydın, Network Group member who has provided information about the latest developments and tasks carried about "Long Reach Ethernet";

Ceren Enç, former CC Human Resources and Promotion Specialist made researches about the article "Being a Manager in IT sector" which is the second part of the previous article "Don't Tell Mom That I'm a Doctor, She Thinks I'm an IT Employee". We are grateful for the diligent work of Ceren, for she voluntarily spared her efforts, though she has not been working for CC for some time;

Cengiz Acartürk, CC PC Support Coordinator has provided the "How To Update The System Files And Software Of Windows Operating Systems" article;

Esin Kıymaç, CC Published Documents and Education Administrator, organizes the educational seminars given campus-wide, she tells us about these seminars in her article as well as evaluating the questionnaire results;

Onur Ayhan, our youngest part-time employee and senior student in METU Computer Engineering Dept., gives information about automation of seminar registrations;

Feyza Taşkazan, Technical Support Group system administrator, provides information about Help-desk;

Özgür Orgun and Yurdagül Öztürk, Administrative Applications Group members give detailed information about the automation of Ms./PhD. Application Systems;

Leyla Ersun, DNS Group Administrator, updated the information of the article "Addresses With 'tr' Extension Are On The Increase" that was published on "http://www.hurriyet.com.tr";

Nevzat Demir, User Support Group Hot-line member, provided us with "accounts of incidents and funny facts" they have experienced at hot-line desk.
Thanks to all of these people for their contribution

Now it's time to make my own farewells here, good-bye everybody!!!

Evrim GÖÇMEN GÜVEN
User Support Group Manager